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Overview
At S.C.S.E. (Somos Cultura Servicios Editoriales), our products are made on demand through our print-on-demand production partner, Printify. Each item is produced specifically after an order is placed.
Due to the nature of print-on-demand production, we do not accept returns or exchanges for incorrect size or colour selection, changes of mind, or personal preferences, except where required by applicable law.
Please review the product description and available product information carefully before placing your order.
Refunds
We accept claims for products that arrive damaged, defective, or with printing or manufacturing errors.
If you experience any of these issues, please contact us within 30 calendar days of delivery at jorge.sanchez@scse.uk.
Please include your order number and clear photographs showing the damage or defect. We will assess your claim and, where appropriate, arrange a replacement or refund in accordance with our production partner’s procedures and applicable consumer protection laws.
You do not need to return a damaged or defective item unless specifically instructed otherwise.
Refunds are not offered for incorrect size or colour selection or changes of mind, except where required by applicable law.
Nothing in this policy limits your statutory consumer rights.
Need Help?
If you have any questions about this policy or need to report a damaged, defective, or incorrectly printed product, please contact us. S.C.S.E. – Somos Cultura Servicios Editoriales Email: jorge.sanchez@scse.uk Website: https://scse.uk